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Best Western Palace Hotel & Casino

The Best Western Palace Hotel and Casino is a 135 bedroom hotel situated on Douglas promenade. It offers uninterrupted views of Douglas beach and bay. The hotel is one of the largest and best appointed 4 star hotels on the Isle of Man.


Paragon Bar is open daily serving drinks, light meals, snacks and afternoon tea. It offers breath taking views over Douglas Bay.

Ace’s Bar located in the Casino offers beverages where you can sit and soak up the atmosphere of the Casino or be served whilst at your favourite playing table. Chinese bar meals and snacks also available.

Café Bar is located in the promenade lounge and serves guests and customers playing bingo and slots. Open daily from 1pm to 3am.


Paragon Restaurant overlooks Douglas Bay making it a breath taking setting for breakfast, lunch and dinner. Evening carvery is served nightly, along with a choice of steaks and a children’s menu. 

The Majestic Chinese Restaurant is located on the promenade level and boasts an authentic Chinese menu, specialising in Szechuan and Cantonese cuisine. They have an extensive menu, including five banquet options and dim sum menu.

It’s the perfect place to dine whilst soaking in the unique and exciting atmosphere of the Casino. Open from 6pm to 1am.

Health Club

Guests have free access to the Palace Health Club and can benefit from the use of the wealth of facilities available. The swimming pool offers magnificent sea views across Douglas Bay or why not wind down in the steam room, sauna or Jacuzzi. The gym includes the latest cardiovascular equipment and weights. Afterwards, grab a bite to eat in the Terrace Café and relax whilst enjoying the views across Douglas Bay.

Palace Bingo Lounge

Palace Bingo is open daily from 6.30pm – 10.00pm and membership is free. They have fantastic cash prizes to be won.

The adjacent Café Bar serves light snacks and complimentary tea and coffee.

Palace Slot Lounge

Palace slots offer a wide range of slot machines and if you are new to slot machines, don’t worry. Their friendly slot hosts can teach you how to play. You don’t need to make an appointment, just call in and ask at the reception for a demonstration.

The adjacent Café Bar serves light snacks and complimentary tea and coffee.

Palace Cinema

Palace Cinema is a great place to catch the latest movie releases with varied genres of film to suit all tastes. It houses two screens which allows multiple screenings. New seating with drink holders have recently been installed for your comfort and convenience. Your viewing experience is enhanced by their state of the art Digital projection and 3D facilities. 

Standard Rooms

Both the standard twin and double rooms come with en-suite bathrooms. They include flat screen TV, coffee and tea making facilities, iron and ironing board, hairdryer, safe and adjustable heating.

Sea View Rooms

Sea view double and twin both come with a private balcony overlooking Douglas Bay. The rooms are en-suite and include the standard room features.

Deluxe Sea View Rooms

The rooms can accommodate two adults and two children (under 12 years old). It features a two seater sofa bed and has panoramic sea views across Douglas Bay.

They are en-suite and include the standard room features.